Terms and Conditions

These Terms and Conditions govern your use of the Agentico website at www.agentico.ai.

This website is operated by Agentico Ltd, a company registered in England and Wales under company number 15428063. Our registered office is 34-35 Butcher Row, Shrewsbury, Shropshire, England, SY1 1UW.

By using this website, you agree to these terms. If you do not agree, please do not use the website.

1. About these terms

These terms apply only to your use of this website, including the pages, articles, case studies, downloads, forms, and other content made available through it.

They do not govern consulting services, AI strategy engagements, software development, implementation work, managed services, or any other client work. Those services are governed by a separate proposal, statement of work, master services agreement, or other written contract provided during engagement.

Nothing on this website creates a client relationship, consultancy engagement, duty of care, or obligation to provide services.

2. Website content

The content on this website is provided for general information only. It is not legal, financial, regulatory, technical assurance, procurement, security, or professional advice tailored to your circumstances.

Although we aim to keep the website accurate and up to date, we make no promise that the content is complete, current, error-free, or suitable for your particular purpose. You should take appropriate professional advice before relying on website content for business, legal, technical, or regulatory decisions.

We may update, remove, or change website content at any time without notice.

3. AI, technology, and case-study information

This website discusses AI, machine learning, agentic AI, software architecture, governance, and related technologies. These fields change quickly. References to tools, vendors, standards, laws, regulations, model capabilities, research, or market developments may become outdated.

Case studies, examples, performance figures, and impact statements are provided to describe our experience and approach. They do not guarantee that the same or similar results will be achieved for any other organisation.

Where client names are anonymised or details are generalised, this is to protect confidentiality.

4. Acceptable use

You must use this website lawfully and responsibly.

You must not:

• misuse, interfere with, overload, or disrupt the website;
• attempt to gain unauthorised access to the website, hosting environment, systems, data, or accounts;
• introduce malware, malicious code, scraping tools, vulnerability probes, denial-of-service activity, or automated traffic that may impair the site;
• copy, scrape, mine, or harvest website content at scale without our prior written permission;
• use the website or its content in a way that infringes rights, breaches law, or harms Agentico Ltd or others;
• submit unlawful, harmful, misleading, confidential, infringing, or malicious material through any contact form or communication channel.

We may restrict, suspend, or block access to the website where we reasonably believe these terms have been breached or the website is being misused.

5. Intellectual property

Unless stated otherwise, the website and its content are owned by or licensed to Agentico Ltd. This includes text, articles, graphics, diagrams, page design, branding, images, and other materials.

You may view the website and print or download reasonable extracts for your own internal, non-commercial reference.

You must not reproduce, publish, adapt, sell, license, redistribute, or commercially exploit website content without our prior written permission, except where permitted by law.

You may link to public pages on this website provided the link is fair, lawful, and does not suggest endorsement, partnership, or association where none exists.

6. Third-party links and references

This website may link to third-party websites, research, vendors, tools, standards, reports, or other resources. These links are provided for context only.

We do not control third-party websites and are not responsible for their content, availability, accuracy, security, privacy practices, or terms. A link does not mean we endorse the third party or its services.

7. Contact forms and communications

If you contact us through the website, by email, or through social media, you are responsible for ensuring that the information you provide is accurate and that you have the right to share it.

Please do not submit confidential, sensitive, regulated, client, customer, patient, or proprietary information through a website form unless we have agreed appropriate arrangements with you in writing.

Submitting an enquiry does not require us to accept work, provide advice, or enter into a contract.

8. AI assistant

This website may provide an AI assistant (“Agentico Assistant”) that answers questions using automated language technology.

The assistant is provided for general information only. Its responses are generated by AI and may be inaccurate, incomplete, or out of date. They are not legal, financial, regulatory, technical, or other professional advice, and you should not rely on them for business, legal, technical, or regulatory decisions without taking appropriate professional advice.

The assistant does not act on behalf of Agentico Ltd and has no authority to do so. It cannot make representations, give commitments, agree prices, accept instructions, or enter into any contract or other binding obligation on our behalf. Only an authorised human representative of Agentico Ltd can do so, in writing. Nothing the assistant says creates a contract, offer, client relationship, or duty of care.

Please do not share confidential, sensitive, regulated, or proprietary information with the assistant. Conversations with the assistant may be recorded and stored, as described in our Privacy Policy.

We may change, suspend, or withdraw the assistant at any time without notice.

9. Privacy and cookies

Our handling of personal information is described in our Privacy Policy. Our use of cookies is described in our Cookie Notice.

By using this website, you acknowledge that we may process personal information and use cookies as described in those notices.

10. Availability and security

We aim to keep the website available and secure, but we do not guarantee uninterrupted access, error-free operation, or freedom from vulnerabilities.

We may suspend, withdraw, or restrict all or part of the website for operational, security, maintenance, legal, or business reasons.

You are responsible for using appropriate security protections on your own devices, browsers, and networks.

11. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

To the fullest extent permitted by law, Agentico Ltd excludes liability for:

• loss arising from reliance on website content;
• loss of profits, revenue, business, contracts, opportunity, goodwill, data, or anticipated savings;
• indirect, consequential, or special loss;
• loss caused by viruses, cyber incidents, service interruption, third-party websites, or external systems;
• errors, omissions, outdated information, or unavailability of the website.

This website is provided free of charge for information purposes. It is not provided under a paid website-use contract.

12. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last updated.

Your continued use of the website after changes are published means you accept the updated terms.

13. Governing law

These terms are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over disputes relating to these terms or your use of the website, except where applicable law requires otherwise.

14. Contact

Questions about these terms can be sent to info@agentico.ai.